Returns & Exchanges

We stand behind our craftsmanship. If you are not completely satisfied with your system, you can return it within 30 days of delivery for a full refund or exchange, subject to a restocking fee for non-defective units.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Pack the system in its original double-layered box with all included accessories and the original protective foam.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to the exterior of the box and drop it off at an authorized carrier location.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the unit. Refunds are typically processed to your original payment method within 5-7 business days.